How Your Guests Will Access Hinfo
Step 1: Download the Hinfo app or go to this website.
Hinfo is available to download via the Apple App Store for iPhones, iPads and MacBooks and the Google Play Store on Android smartphones and tablets.
Alternatively, guests can visit this website, in any web browser, on any device they own, then click on the 'Select a Property' button at the top.
Step 2: Search for your property via name or current location.
Guests can access your property by searching for your property name or use the current location feature in the Hinfo app. This will detect their location and ask them if they are staying at your property.
We also offer a direct link to your property on our website, for you to display on your guest Wi-Fi after confirming your guests have connected.
How to Get Started with Hinfo
Step 1: Provide us your property and local area details
We will provide you with a Hinfo CMS (Content Management System) account for your property to provide all details.
You only need to provide the name and suburb for each local place and event that you want to list, during the initial setup. We will then fill-in the rest of these details for you.
Alternatively, you can use our built-in keyword search tool to search for local places you wish to list and our CMS will auto-fill multiple fields for you.
Step 2: Place the 'Guest Getting Started Sheet' in every guest room and/or at reception.
Available via the Hinfo CMS, this sheet will inform guests that you property is a Hinfo member.
In a post pandemic world, this sheet is the most you need to provide in each guest room, which is significantly less to handle than a printed compendium or hotel tablet.
You can also promote Hinfo to your guests:
- Upon connecting to your Guest Wi-Fi network,
- In your email booking confirmations and/or
- In a pre-arrival SMS.
Step 3: Process your first low payment for up to the first year of Hinfo.
Our subscription model makes Hinfo for your property far more cost effective upfront and over the long term compared to other solutions.
Please use our calculator on the pricing page to see how little Hinfo costs in comparison.